1. Eligibility for Refunds

We offer refunds under the following conditions:

• Incomplete Service: If we fail to provide the service in full as agreed upon.
• Missed Deadline: If we do not deliver the service within the agreed-upon timeframe.
• Defective or Incorrect Service: If the service provided does not meet the specifications or quality standards promised.

Refunds are not available in the following cases:

• Change of mind or dissatisfaction due to personal preferences.
• Delays caused by the client (e.g., failure to provide necessary information or feedback).
• Services that have been fully delivered and accepted by the client.

2. Timeframe for Refund Requests

You have 7 calendar days from the date you received the service to submit a refund request. Requests made after this period will not be considered unless there are extenuating circumstances, which must be clearly explained in your request.

3. How to Request a Refund

To request a refund, please complete the Refund Request Form below:

Submit your request, and we will review it within 3 business days and notify you of the status via email.

4. Refund Process

If your refund request is approved:

• We will initiate a refund to your original method of payment (e.g., credit card, PayPal).
• The time it takes for the refund to reflect in your account depends on your financial institution’s policies but typically ranges from 3 to 10 business days .

If your refund request is denied:

• You will receive an explanation of the denial and any supporting evidence we used to make our decision.
• You may escalate the matter by contacting us at [email protected] , and we will work to resolve the issue promptly.

5. Partial Refunds

In cases where only part of the service was unsatisfactory, we may issue a partial refund proportional to the incomplete or defective portion of the service. This will be clearly communicated during the review process.

6. Non-Refundable Fees

Please note that certain fees may be non-refundable, including:

• Administrative fees.
• Third-party costs incurred during the service delivery process.
• Any other fees explicitly stated at the time of purchase.

7. Dispute Resolution

If you disagree with our decision regarding your refund request, you may escalate the matter by contacting us at [email protected] . We will work to resolve the dispute amicably. If further action is required, disputes will be governed by the laws of [Jurisdiction], and resolved through arbitration or court proceedings.

8. Contact Us

If you have any questions about our Refund Policy, please contact us at:

• Email: [email protected]
• Social Media: @brandsawesome_com or facebook.com/brandsawesome